Q: I am a registered user. How can I obtain the latest upgrade information free of charge?
A: Normally, you can simply complete the upgrade by the following steps:

1. Make sure your application supports Live Update. If it is an old copy, please download the Full Installation Package from the Download page, then re-install it.
2. Run your application, click the [I've already purchased...] on the Registration dialogbox.
3. Enter your Email which was specified in your order, click [I don't have the registration code].
4. After authentication, your registration code will be sent at your email.
5. Check your email box to get your registration code.
6. Enter your registration code, then click [Next]. Your application will be upgraded to the latest full-working version.

If you failed to update online, you can also login into the Customer Admin Area to download the upgrade package directly.

The IconCool Customer Admin Area has been launched from 5/29/2003.
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What can you do in Customer Admin Area?
1. Profile modify;
2. Obtain registration code again for free;
3. Download the latest upgrade package for free;
3. Check your order information;
4. Get to know new release and update information.

Url: http://www.iconcool.com

If you have forgotten your original email, please contact with us along with the following order information:
a. Software Name
b. Order ID
c. Registration Name
d Your Company name and mail address
e. Email address which was specified in your order
f. Old registration code

If you don't remember all the above information, please give us the following information:
a. When did you order graphics-converter-pro software?
b. Where did you order graphics-converter-pro software (Regsoft, RegNow, ShareIt, RegNet, other )?
c. How much did it cost?

If you have any questions, feel free to send an Email to webmaster@graphics-converter-pro.com.

Consult our Update History Page for the latest update information.